Customer Testimonials
This was a difficult purchase, 13 months. But Chuck was so cool and helpful.thanks
Sales personnel have Good knowledge of their products, clean working environment, state of the art shop area. Honest sales willing to give the best deal’s possible!
I found the team and they can afford to be competent and professional. This intern lead to a quick sales process.
Professional, valued our time, honored MSRP.. Very comfortable experience, no hassle. Very knoyof the product and walked us through all the options on vehicle
Dealership was clean and organized. I wasn't pounced upon as soon as we entered the lot. Our salesperson Dave Flom was exceptional. He is professional, respectful, courteous and knowledgeable.
Chris Young and his team were amazing. I ordered a truck from him even though I live in San Diego. Attentive and informative. Definitely the best experience of buying a vehicle we’ve ever had.
Dealership was clean. Service personnel were professional and met me at the car when I drove in. Service was fast. The price of the regular maintenance was higher than anticipated. The last time I took my car in, it was less than what I was charged today and it has only been 5 months.
Tracie was beyond AWESOME! She came in on her day off .. was very in to what we wanted and needed . Extremely good listener and was all about what we wanted! We have never had a better experience buying a car let alone 2!
My car is leaking oil after an oil change. Called service mgr and he was great and sent a mobile mechanic out to my house to repair it
Davis was fantastic, He truly cared and listened when most dealerships don't. Also finance was great as well. Best dealership i experienced.
My experience was fantastic. I've bought and sold a TON of vehicles in my years and this was by far one of the easiest times I've ever experienced. Would definitely recommend.
Very good service. Everything was preformed in a timely manner. Service people very helpful. No problem..
Great experience working with Dick Hannah Ford. Jake in sales is a great person to work with. The team is friendly, and everyone stayed late to send me home in my new Bronco. Thanks Dick Hannah Ford!
Great experience from start to finish getting a new F-550 with Chris Young in sales
Prompt and courteous service every time I have been in. This time I was in the area and noticed a screw in one of my tires. They were able to work me in and get me back on the road. Thank you!
fantastic dealership! Our truck broke down on a Saturday coming back from the Oregon coast with our RV in tow. The tow company dropped out RV off at the storage lot then drove the truck to this dealership. As their service department is closed on the weekends, we checked in with their sale staff asking them what should we do. Being told what to do, we left instruction on why our truck was there. We asked if someone could drive us home which wasn't that far away as we could get our other car since we had all our ...
Great service and staff. They helped us to find a great vehicle without any pressure. The entire process was very quick and well explained.
The service was great , dropped my pickup off at 7:30 and it was ready by 2:30! Picked it up an hour later, everything seem fine and drove home!
I ordered a Ford Maverick from this dealership in January 2022 before it changed ownership to Dick Hannah. My salesman Chuck Albertus did an excellent job of helping me with my order and making sure it was reordered in time when Ford was unable to fill the order for the 2022 model year due to supply constraints. After almost a 18 month wait my Maverick was delivered in July 2023. It was beautifully prepared and waiting for me with a full tank of gas. There were no surprises during the final transactions and I paid exactly the quoted price in 2022 after a private offer ...
Friendly and easy to work with. The service department did a great job. Only had an oil change and a recall done.
Showed up 15min early, easy check-in, they started right on time, 30min later I was on my way, my wallet a little lighter but $30 less than the original estimate. Less of a hassle than going elsewhere.
TJ helped us buy our new Bronco, super friendly. Made the process easy for us Rob
T. J. is the best. He was easy to be around and made the experience very enjoyable. He is knowledgable, friendly and really helped getting through the insurance process. Professional, quality service is rare these days. Dick Hanna is fortunate to have TJ working for them.
We were very impressed with the level of professionalism and how friendly the entire staff was during the entire process of buying a new vehicle.
Always professional, honest and prompt. We use them for our fleet. The people in every department are the best to work with.
I’m always pleased with my service there. Prompt and courteous . Today though, they told me the lug nuts on my vehicle were “swollen” and in order to have the tire rotation with the oil change that I was there for, I’d need to spend an extra $150 for 20 new lug nuts . I declined!!! While I was waiting for the oil change, I found lug nuts (20) on Amazon for $30. I always give 5 stars for their service, but today….that extreme quote took a star away!!!I understand up charging, but seriously….$150 for lug nuts???
Prompt service good rewards good occasional specials. Dislike having to use 15 words to complete.
Chris knew the F350 order process and kept me informed along the way. Ordered the truck and it came in just under the 90 days Chris had predicted.
Very happy! I wouldn’t change a thing. The people are the best part. They want my business and I’m happy to give it.
The new owners took over seamlessly. Quality still there after 17 years of service here
Our family has worked with this dealership for years on new vehicles as well as service. Top notch. Aryn Fixx has always taken care of our service needs, and Chris Young made our most recent vehicle purchase very smooth and easy. Very proactive too.
Was a great experience all the way around. Jake (our salesperson)was very knowledgeable with the F350 we wanted and helped us put together the perfect pickup truck for our needs. This was the third vehicle we have purchased from Dick Hanna. We will be back again!
Professional, respectful, delightful, thoughtful trustworthy people at the Sandy Dick Hanna Ford. Happy with every step in the buying process.
After a 3 year wait for Ford to figure out how to build my Bronco, I finally took delivery on it two weeks ago at Dick Hannah Ford. Despite all of the issues Ford stumbled over in the rollout of the Bronco, my experience with the crew at Dick Hannah more than made up for those frustrations. I dealt primarily with Chris Young in sales and he exceeded all my expectations for a new vehicle purchase. Because of the multi-year delay on the Bronco production, Chris had to keep in touch throughout the order process far more than would normally be ...
This was the first time that I had been into this dealership for many years. But they were extremely helpful and got me everything that I needed to get done to my pickup truck. I am going to be coming back to the Dick Hannah Ford store in Sandy Oregon m for all of the work that I need to get an my truck. These people are really great!
Chris Young was great to work with on our F350 order and purchase and Dick Hannah Ford in Sandy, OR He provided a regular update on the build at Ford and took the extra time to explain the status of the order. Once received he quickly arranged for us to pick up the vehicle.
Nice and friendly, thanks for an easy experience, sometimes it's not such a great time but they made it tolerable
Had some work done , was leaving town in 5 days . They were able to squeeze me in and finish the job all before I left. The quality and speed was amazing. Kept me updated and informed. Really appreciate the service I received. Recommend my family and friends to have there fords serviced here.
We bought a F-150 from Dick Hannah Ford Dealership. We had a wonderful experience at the dealer and both Dave and Les did an outstanding job taking care of the entire purchasing process. They made it fun and painless. Very happy with our purchase and will definitely come back for our next car purchase in the future. Highly recommend this dealer and please contact Dave or Les if you're in the market for a new vehicle. Thanks!
Service staff were great and finished ahead of schedule well be back. Schedule was a bit long
Very helpful. They listened to our needs and full filled our request. A great place to deal with.
I have a 1984 Bronco that I drove off the showroom. This shop has done all the service and repairs since 1994. They have always taken care of me and I am glad that this great service seems to be carried through with the new owners. Too bad the prices went up....
It was a pleasure dealing with Dave. While he pushed to get me to buy same day we weren’t able to because of personal reason. That didn’t stop him from helping us get things set up and confirmed what we wanted and we came back next day signed paperwork and drove off with my new vehicle.
Great service department, went the extra mile for me. Sales department listens and is not pushy.
The quickest, easiest car buying experience ever. I was in the dealership for 30 minutes, and the rest was done online. The sales folks were super people. No pressure, or nonsense. This is my second time buying a vehicle from Dick Hannah. Each time has been a very positive experience for me. Thanks guys.
After getting the concerns we had with are new vehicle and the salesperson action in talking to the CFO and the head of the dealership in Sandy they took care of our concerns and issues we had. The customer care received after our concerns where felt with was quick fast and progres.
We are very happy with Dick Hannah Ford. We have been buying cards from them ever since we moved to Sandy. They also provide great service or our cars.
My wife and I are very impressed with this dealership. Everyone was very friendly, helpful, and there was never any pressure. The salesman Les made this buying experience easy and pleasant. The sales manager made us an excellent offer without us having to haggle back and forth! He went out of his way to find us the exact vehicle we wanted, and then made us an awesome deal! We received a full tank of gas and our new car was cleaned and polished while we waited. This is the best experience we have ever had at a car dealership!
Nice and very helpful. Did not get a full tank of fuel that was promised
Jake from Duck Hannah Fird was awesome to work with. Made the car buying experience very pleasurable.
Really impressed by Dave and Chris. Very helpful. No pressure. I'd highly recommend them.
Les was a great salesman! We got an excellent trade-in on our low-mileage, 3-year -old Ford Ranger, and a fair price on the new F-150 truck that we bought last week. We really like this dealership, will continue to return to them, and I highly recommend Mr. Scofield.
Wonderful experience. Thank you Les!! Definitely will recommend to family and friends. Quick and easy process for us
Great customer service and a friendly sales team. Very helpful and courteous! I recommend anyone looking to buy a vehicle to come to Sandy ford!
We had an excellent purchasing experience yesterday at Suburban Ford with George Z helping us learn and understand the truck (rig as he calls it - F 150).
This is my second car in two years that I’ve purchased from Chris, he is honest and so easy to work with!!! If I have any questions even after my purchase he has excellent customer service and will get back to me right away! I know exactly who I will buy next car from!!! Thanks Chris & suburban ford!
Excellent experience. Les and Dave were very helpful and efficient in the ordering and delivery of our new truck. They explained all the features and details of the vehicle making sure I was comfortable and understood everything. I never felt pressured in any way during the process. The whole process was quick and easy. I would highly recommend Suburban Ford anyone in interested in purchasing a Ford car or truck.
Ordered my F250 w/ Suburban Ford in Nov. 2021. I placed the order with Les Scofield, who was absolutely great to work with. Keep in mind, special orders take a while from the initial order to actually driving the truck off the lot. Throughout the wait, Les was readily available to answer any questions I had. Overall, a great experience. Undoubtedly, I will be back to purchase my next rig at Suburban Ford in Sandy.
We have purchased 5 Ford vehicles from Suburban Ford over the last 15 years. And Dave Flom has assisted us each and every time. We have been truly blessed with his professionalism and matter of fact way he helps us. There has not been one time where we felt pressured or taken advantage of in any way. The Suburban family feels like just that. If we come in for service, someone from the sales area will recognize me and come say hi. Kinda feels like the old bar on Cheers! Dave hit the nail on the head when he told us upfront ...
Excellent service, quick and easy purchasing process. Friendly Sales person. Was able to answer all of our questions.
I’m giving Jake Jordan in sales and Yosiph in finance 5 stars!! They are the most helpful, caring and attentive team members to work with and honestly care about the clients! Impressive and make the whole process easy and worth it! I will be referring everyone I can to these guys!!
I've been dealing with Suburban for many years and will continue to return. I just bought a new Superduty from Chris Young. I highly recommend him if you are looking for a vehicle. Very Professional, knowledgeable and he really cares. In fact the whole crew is awesome.
Absolute 5 Star, incredible sales team!! Chris and Jake made the entire experience fun and effortless! Definitely see these guys!
Best car buying experience! We worked with Jake Jordan and he was fantastic! We did the whole deal remotely with out ever stepping foot in the dealership. No awkward moments! Jake even met us with our new Bronco a couple hours from the dealership to make it easier for us as we lived about five hours from the dealership. Hands down will work with them again! Oh and they even sent me on my way with a full tank of gas!!! Unheard of 🔥
Happiness! I purchased my first new truck from Suburban Ford. Les Scofield was amazing to work with. He was honest and literally an open book about everything, including finance and numbers. I also spent 6 hours researching tire prices and applying coupon codes to find the best tire prices online. I assumed there is now way "the dealer" would have good prices. Then I called Sandy at accessories and she had them all beat off the bat. She knows everything about tires, suspensions, and wheels; it was impressive. I will always buy a vehicle from Suburban Ford from here ...
If you are in the market for a new Ford, see this dealership. I drove from the Bay Area and had amazing customer service from the get go. They treated me as if I was standing in front of them and were great at communication throughout the entire process. Dave Flom is the man to see!
Welcoming dealership with knowledgeable staff. Les and Dave provided a no pressure environment that allowed my wife, family and I to make the best decision for our situation. They were very understanding and helped explain any questions or concerns we both had. They even let us bring our dog in!
If you are in the market for a new Ford, Rick Ross is your salesperson. He was patient and listened to my questions, always found the correct answer before responding. He is a great asset to Suburban Ford in Sandy Oregon. Call him.
It was truly a pleasure working with Jake J. to buy a rig. He listened and provided the info that was needed. It was as painless a car buying experience as I have ever had. I definitely recommend Jake and the team at Suburban Ford.
I really enjoyed my sales experience with Suburban Ford. Having the ability to compare Ford and Chevy side by side really helped me know I made the right decision. The dealership was very willing to allow to compare the two brands. In addition, the salespeople we spoke with have been there a long time. This means they have lots of knowledge about the brands and that Suburban is a great company to deal with. I like the small town friendly vibe at the dealership and felt very welcome.
Always very happy with service at Suburban Ford. Aryn always goes above and beyond to exceed expectations.
This is my third vehicle from Suburban. I always receive the best care. Dave went above and beyond to make things work for me.
Jake and Yousif made this whole experience so quick, easy and exciting. Great job guys!
This is my third vehicle from Suburban. Chris Young went above and beyond to deliver my new Bronco. I waited 3 years from reservation to delivery and Chris personally picked up my rig from the yard and delivered it on his day off. I buy all my Fords and Chevys from Suburban.
Tracie Johnson fleet manager, was extremely knowledgeable and helpful... no pressure you order and receive your truck...easy process...
Such great service. Very helpful and fast! Aryn was wonderful! Will definitely come back! Thanks
This is the second vehicle we've bought from Suburban Ford. Their salesmen we've used have been helpful and knowledgeable. We had a great experience with both purchases!
Saw Suburban ad online for the vehicle we were looking for. We're out of their area, we called and salesman Chris was very helpful, said he'd hold the car until we could get there, which he did. Vehicle was as advertised and at a fair price, so we purched it. Josef the finance guy was very efficient,as well. Excellent customer experience, would come again.
Tracie Johnson was very nice to work with. She knows all the Ford vehicle specifications and is an asset to a friendly family owned business. Keep up the good work your happy customers will keep telling their friends to give you a call.
This is the 4th Vehicle I have purchase from Suburban Ford. Every staff member consistently demonstrates exceptional customer service from car buying with Dave, financing with Mark, to regular car maintenance advising with Dylan and Aryn. Most of our recent car purchase was performed online, which was super convenient and expedited our process on arrival. I highly recommend Suburban Ford for as a quality, well rounded vehicle sales and service provider.
Quality service. Traci Johnson help me order the perfect F-250 for my needs and also pointed out items I wouldn't need.
The staff were all very helpful and friendly. No pressure salesman. Answered all of questions completely. Very happy with the overall experience.
Had a really enjoyable experience at Suburban Ford. Never felt like I was just a “sale”. Sales and financing were super friendly, helpful in meeting my requests, and very personable during the experience! Would definitely use them again in the future.
Just purchase a 2021 Escape SEL and the process was painless. Found car on line we liked. I called talked to Dave Flom; within 15m Dave sent us an offer sheet and photos. They suggestes typical dealer add-ons and accepted my decisions without a lot of pressure.
Outstanding experience! Jake Jordan did a great job in helping me through the purchase of a new Ford F-150. He helped me get a very good deal on the vehicle and actually made it a fun and enlightening day! Thanks, Jake!
Very thoughtful and courteous. Professional atmosphere that explained all the questions I had about my service.
My 2020 Super Duty had a recall and Suburban Ford was the only place (out of 5 other dealerships I called) able to get me in within a couple of weeks vs a couple of months. I also purchased timbrens from them and wanted to installation at the same time of my service. Dylan in the Service Dept helped coordinate all the moving parts and was able to get everything scheduled and serviced seamlessly. Even though it's a drive to get to, I'll be back for my all my maintenance and service needs.
Aryn and the staff at suburban Ford are always helpful and friendly. I would recommend
Love them there the best I would give them to the friends and family and
We were very pleased with Suburban Ford’s professionalism. We were able to test drive multiple models. Sales representative Les Scofield was excellent in showing us each model and explaining the options. Very friendly and easy to work with.