Customer Testimonials
Personalized service, delivery of the vehicle, financing questions all top-notch. They are quite responsive to any concerns or questions.
Great to work with, smooth process, highly recommend doing business with Duck Hannah Ford in Sandy
We appreciate Dick Hannah Ford, the service remains the same as it was when it was during the Suburban days.
Fantastic truck buying experience! Our Salesman Chris Young was absolutely fantastic as was the rest of the team at Dick Hannah Ford! We will no doubt be back!
Fast, easy to work with and no pressure sales. I would recommend them to anyone.
Very informative and helpful! They guided us through how to navigate our new Bronco’s bells and whistles!!
We forgot to add Jake. Great customer service. Very professional, friendly and helpful. Answered all questions.
Outstanding communication for a service that required a month-long wait for parts. Aryn did a great job of explaining the situation and fielding reasonable questions. The parts team was on their toes and caught the a detail about the part that could have resulted in further delays if they hadn't been alert. The repairs are working as-new. While no repair activity is pleasant, Aryn and the guys there at Dick Hannah Ford made it as transparent as possible and communicated extremely well.
I came down from Seattle to lease a Mustang Mach E from these guys. I negotiated hard but they are honest and straightforward with none of the xx that I found a lot of other Ford dealers tried to bury in their leases (e.g., good price but terrible money factor). They had my preferred color, which was the icing on the cake, but in the end I was happy to buy from Dick Hannah and James Binder (my sales guy) and the team working with him. I had a fair negotiating partner and they gave me a great deal. ...
Always good service from the service department. Been coming here for over 30 years. Thank you.
I've been using Dick Hanna Ford, previously Suburban Ford for several decades and have always found their service exemplary. I've purchased three new Ford cars and a used car from them and have had them service them all for me. A great dealership to work with.
had a great experience with Dick Hannah, love the car, wife loves the car. I'm happy
Had the used truck that I was looking for. Pick me up at the airport, and everything ready!
The experience was actually relaxing, no pressure, helpful with questions, stayed in touch periodically but not too much. They exemplified their motto: "Believe in Nice"! Les Scofield was great to deal with, also Dave Flom and Jake Jordan. I have and will continue to let people know about your dealership and the experience.
Every thing went as agreed from ordering my new truck to the day it arrived. I am 100% pleased and in 2 years I will be ordering my next new truck with Dick Hannah Ford. Bill Maitland
Appreciated showing up and not being attacked once out of our car. We did call ahead and spoke to Dave Flom. He saw us and new I was Bob. He took us out to see the vehicle we asked about. And asked if we would like to take it for a drive. After he showed us some features. Dave was very helpful with answers to our questions. The whole process was great. Mark Laber went over the paperwork and explained everything. Everyone we met was awesome. Thank you
It was a great experience. The salesman very helpful in the transaction on my purchases of my truck. I would recommend them.
Carefully listened to us and followed through on each request. Explained each detail or vehicle operation.
Very pleasant experience. Salesman was polite and helpful. Got the truck I wanted and it was very easy and quick. Will definitely be going back for the next vehicle I want to get.
I have been buying cars and trucks from them for over 25 years and highly recommend them.
I like to keep my purchases as local as possible. Pleasantly surprised at the friendliness of the sales staff and the ease of makin the deal.
I was in the market to purchase the Ranger Raptor, Chevy Colorado ZR2 or the GMC AT4X. I reached out to a few dealerships, stating I would not pay for "Market Adjustment" or unnecessary dealer add-ons. Chris was great from the start, gave me the out the door price prior to coming in for a test drive and stated no dealer markup or add-ons. The test drive was great, he gave a quick tutorial over the vehicle and let my wife and I test drive. Once we decided to purchase, true to Chris’ word they sold it ...
They were very helpful and professional! I enjoyed working with Jeff, Dave and Mark! Lot of fun
The staff was super frindly and very easy to work with. No pressure to buy.
TLDR - had a great experience with this dealer, worked with Dave and Zach. I was hesitant to reach out to Dick Hannah in Sandy because I had a nightmare car buying experience with Dick Hannah Subaru in Washington. I thought all Dick Hannah’s were the same and didn’t want to go through that experience again. When I spoke with Zach and Dave, they made the whole process easy. They were upfront, setting the correct expectations. The whole team there was great to work with. If you guys are reading this, thank you! I bought a Ford F250 ...
Everyone was friendly and very helpful. Car had to be brought from another lot and was ready before we able to get there. Quick response.
The team was Easy to work with from my first inquiry to vehicle delivery. They als gave great pricing.
The finance manager was great she really worked hard for us I appreciate her hard work.
Dave did a great job, excellent service with no pressure. I will definitely be back.
Tracie was in fleet management was fantastic to work with. She kept the process straight forward with no surprises. I really appreciated her attention to detail and follow through. Ryan
The dealership was very helpful from the beginning. Answered all my questions and gave me a better deal than initially discussed. Thank you
Good customer service. Good offer on my trade in. Sales person work with my budget
Great experience . Good price Great follow up When FoMo Co developes the plug-in hybrid Maverick, I will order one from Chris. I respect him for all of the nusience questions I ask and he answers--even if he has to research the question. Great guy. Good rep for Fo Mo Co.
I have mixed feelings about my experience with this dealership. I feel that I was low balled on my trade in. However I think the salesmen,I had 2 of them did their best. I also believe Mark gave me a decent deal on a warranty.
I had a great experience buying my new truck at Dick Hannah Ford. Dave Flum, the salesman, did a great job in ordering the truck from the factory.
Great group of people to work with! Awesome customer service! Would buy from them again!
The dealership was great to work with white courteous, and Chris Young where is my salesman he was great
Les was amazing! Friendly, helpful, and welcoming! This was my second time buying a car from this dealership; it will not be my last!
From start to finish took about 2 hours. Taylor Baker was super friendly and helpful.
Our purchase was fantastic, no sales pressure, it was a pleasure doing business once again with the new owners, Sandy Ford, now Dick Hannah , Been a pleasure to work with would recommend to everyone.
Dick Hannah is the real deal. Every touch point during the buying process was flawless.
Dick Hannah Ford in Sandy, Oregon has two super salesmen Les and Dave, what a team. Knowledgeable, professional and personable these guys make you feel comfortable buying a car. Highly recommend Hannah Ford.
Great experience with Dick Hannah! No nonsense, quick, genuine. Great communicate by Les from start to end
Very easy process. Very informative. Just all round wonderful service. We will be back next year, and will only buy from Dick Hannah Ford in Sandy
We had a great experience working with Chris at this dealership. We love our new truck!
Hands down the best customer service, quick replies, very involved in getting everything done! We would absolutely come here again! Worth the 1.5 hour drive!
Purchasing my new Ford Maverick from Dick Hannah Ford was a simple and painless process, Chris Young understood what I needed and came through, he even came in on his day off to make sure I got my truck when I needed it, he took the time to walk me through some of the technical details as far as setting up my phone to work with the radio. Great experience overall
Les was awesome. Very smooth process. Highly recommend. He threw us the keys and said see ya when you get back.
Les and Jake were awesome to deal with. No pressure which is why we go there.
Best Team to work with, great communication, smoothest vehicle purchase ever !!!! Dave Flom made the process easy and delivered my new truck !!!!!
This was a difficult purchase, 13 months. But Chuck was so cool and helpful.thanks
Sales personnel have Good knowledge of their products, clean working environment, state of the art shop area. Honest sales willing to give the best deal’s possible!
I found the team and they can afford to be competent and professional. This intern lead to a quick sales process.
Professional, valued our time, honored MSRP.. Very comfortable experience, no hassle. Very knoyof the product and walked us through all the options on vehicle
Dealership was clean and organized. I wasn't pounced upon as soon as we entered the lot. Our salesperson Dave Flom was exceptional. He is professional, respectful, courteous and knowledgeable.
Chris Young and his team were amazing. I ordered a truck from him even though I live in San Diego. Attentive and informative. Definitely the best experience of buying a vehicle we’ve ever had.
Dealership was clean. Service personnel were professional and met me at the car when I drove in. Service was fast. The price of the regular maintenance was higher than anticipated. The last time I took my car in, it was less than what I was charged today and it has only been 5 months.
Tracie was beyond AWESOME! She came in on her day off .. was very in to what we wanted and needed . Extremely good listener and was all about what we wanted! We have never had a better experience buying a car let alone 2!
My car is leaking oil after an oil change. Called service mgr and he was great and sent a mobile mechanic out to my house to repair it
Davis was fantastic, He truly cared and listened when most dealerships don't. Also finance was great as well. Best dealership i experienced.
My experience was fantastic. I've bought and sold a TON of vehicles in my years and this was by far one of the easiest times I've ever experienced. Would definitely recommend.
Very good service. Everything was preformed in a timely manner. Service people very helpful. No problem..
Great experience working with Dick Hannah Ford. Jake in sales is a great person to work with. The team is friendly, and everyone stayed late to send me home in my new Bronco. Thanks Dick Hannah Ford!
Great experience from start to finish getting a new F-550 with Chris Young in sales
Prompt and courteous service every time I have been in. This time I was in the area and noticed a screw in one of my tires. They were able to work me in and get me back on the road. Thank you!
fantastic dealership! Our truck broke down on a Saturday coming back from the Oregon coast with our RV in tow. The tow company dropped out RV off at the storage lot then drove the truck to this dealership. As their service department is closed on the weekends, we checked in with their sale staff asking them what should we do. Being told what to do, we left instruction on why our truck was there. We asked if someone could drive us home which wasn't that far away as we could get our other car since we had all our ...
Great service and staff. They helped us to find a great vehicle without any pressure. The entire process was very quick and well explained.
The service was great , dropped my pickup off at 7:30 and it was ready by 2:30! Picked it up an hour later, everything seem fine and drove home!
I ordered a Ford Maverick from this dealership in January 2022 before it changed ownership to Dick Hannah. My salesman Chuck Albertus did an excellent job of helping me with my order and making sure it was reordered in time when Ford was unable to fill the order for the 2022 model year due to supply constraints. After almost a 18 month wait my Maverick was delivered in July 2023. It was beautifully prepared and waiting for me with a full tank of gas. There were no surprises during the final transactions and I paid exactly the quoted price in 2022 after a private offer ...
Friendly and easy to work with. The service department did a great job. Only had an oil change and a recall done.
Showed up 15min early, easy check-in, they started right on time, 30min later I was on my way, my wallet a little lighter but $30 less than the original estimate. Less of a hassle than going elsewhere.
TJ helped us buy our new Bronco, super friendly. Made the process easy for us Rob
T. J. is the best. He was easy to be around and made the experience very enjoyable. He is knowledgable, friendly and really helped getting through the insurance process. Professional, quality service is rare these days. Dick Hanna is fortunate to have TJ working for them.
We were very impressed with the level of professionalism and how friendly the entire staff was during the entire process of buying a new vehicle.
Always professional, honest and prompt. We use them for our fleet. The people in every department are the best to work with.
I’m always pleased with my service there. Prompt and courteous . Today though, they told me the lug nuts on my vehicle were “swollen” and in order to have the tire rotation with the oil change that I was there for, I’d need to spend an extra $150 for 20 new lug nuts . I declined!!! While I was waiting for the oil change, I found lug nuts (20) on Amazon for $30. I always give 5 stars for their service, but today….that extreme quote took a star away!!!I understand up charging, but seriously….$150 for lug nuts???
Prompt service good rewards good occasional specials. Dislike having to use 15 words to complete.
Chris knew the F350 order process and kept me informed along the way. Ordered the truck and it came in just under the 90 days Chris had predicted.
Very happy! I wouldn’t change a thing. The people are the best part. They want my business and I’m happy to give it.
The new owners took over seamlessly. Quality still there after 17 years of service here
Our family has worked with this dealership for years on new vehicles as well as service. Top notch. Aryn Fixx has always taken care of our service needs, and Chris Young made our most recent vehicle purchase very smooth and easy. Very proactive too.
Was a great experience all the way around. Jake (our salesperson)was very knowledgeable with the F350 we wanted and helped us put together the perfect pickup truck for our needs. This was the third vehicle we have purchased from Dick Hanna. We will be back again!
Professional, respectful, delightful, thoughtful trustworthy people at the Sandy Dick Hanna Ford. Happy with every step in the buying process.
After a 3 year wait for Ford to figure out how to build my Bronco, I finally took delivery on it two weeks ago at Dick Hannah Ford. Despite all of the issues Ford stumbled over in the rollout of the Bronco, my experience with the crew at Dick Hannah more than made up for those frustrations. I dealt primarily with Chris Young in sales and he exceeded all my expectations for a new vehicle purchase. Because of the multi-year delay on the Bronco production, Chris had to keep in touch throughout the order process far more than would normally be ...
This was the first time that I had been into this dealership for many years. But they were extremely helpful and got me everything that I needed to get done to my pickup truck. I am going to be coming back to the Dick Hannah Ford store in Sandy Oregon m for all of the work that I need to get an my truck. These people are really great!
Chris Young was great to work with on our F350 order and purchase and Dick Hannah Ford in Sandy, OR He provided a regular update on the build at Ford and took the extra time to explain the status of the order. Once received he quickly arranged for us to pick up the vehicle.
Nice and friendly, thanks for an easy experience, sometimes it's not such a great time but they made it tolerable
Had some work done , was leaving town in 5 days . They were able to squeeze me in and finish the job all before I left. The quality and speed was amazing. Kept me updated and informed. Really appreciate the service I received. Recommend my family and friends to have there fords serviced here.
We bought a F-150 from Dick Hannah Ford Dealership. We had a wonderful experience at the dealer and both Dave and Les did an outstanding job taking care of the entire purchasing process. They made it fun and painless. Very happy with our purchase and will definitely come back for our next car purchase in the future. Highly recommend this dealer and please contact Dave or Les if you're in the market for a new vehicle. Thanks!
Service staff were great and finished ahead of schedule well be back. Schedule was a bit long
Very helpful. They listened to our needs and full filled our request. A great place to deal with.